Payment

Happy anniversary to quarter-only pay!   It’s been 30 years since laundromat owners pulled out the last remaining dimes and ushered in a new era of quarter collections.  I helped pen the dime’s [...]

    Forget the Coin vs. Card debate. Laundromat pay has an even better matchup — Token vs. Loyalty Card. Let’s see how brass and plastic stack up against each other. Cashless operations [...]

  Laundromat pay’s mixed messaging sure can be confusing. Card companies pitched ditching coins, then said keep them. Mobile app innovators wanted everyone to forget hardware and think [...]

  Hold on to your wallets. A credit card-ready laundromat doesn’t have to break the bank. All it takes is a way for customers to do laundry with their card. It’s that simple. Store owners [...]

  Changers are caught in the middle of a tug of war at the laundromat. It’s there that you’ll find people pulling quarters while operators struggle to hang on to their precious [...]

  I once asked the wisest man in coin-op pay to predict when quarters would disappear from laundromats. His response: When the cheapest wash tops $5.  It sure looks like we’re in for quite a [...]

  Laundromat pay kiosks have been around for decades.  What began with the simple push-pull of a coin slide spitting out wafer-thin wash tickets graduated to ones and fives being exchanged [...]

The curtain is getting pulled back on the mystery of how laundromat customers pay. A January snap poll found eight in ten operators receive most of their self-service machine revenue in the form [...]

Dryer pricing resembles limbo dancing: Lower the minutes and you might take a tumble. The bar sure isn’t set very high when it comes to minutes-per-quarter on a 30-pounder. So I’ll ask: How low [...]

The pandemic is helping us understand what’s truly essential in laundromat operations. Remaining open to the public is one thing. Giving them what they want and need is something else.  [...]