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The heat’s on dryer pricing 

Dryers are where the laundromat business really takes a tumble.  Owners find themselves running out of time as they battle high costs with low denomination coins.  For some, dryer pay has already [...]

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Thai laundry by the baht

    To truly appreciate laundromats you’ve gotta hit up Thailand.  Talk about booming. The country’s 3,000 stores are projected to triple by 2030. Market leader Otteri Wash & Dry is [...]

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The can’t-do-it-yourself laundromat

  America’s classic laundromat was truly ahead of its time. An automated storefront business run without customer supervision. Talk about idiot-proof. Washers didn’t even have a start [...]

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Laundromat’s D-word

  I get a real kick out of the YouTube videos where laundromat owners show off their collection day treasures. Nothing beats piles of coins and wads of bills to attract clicks. One viral [...]

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The laundromat owner’s secret weapon

  You don’t hear much about tokens. And for good reason: It’s the laundromat owner’s secret weapon. Shhh… that’s the sound of tokens quietly at work. No high-tech bells and whistles. No loud [...]

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The quarter at 30

Happy anniversary to quarter-only pay!   It’s been 30 years since laundromat owners pulled out the last remaining dimes and ushered in a new era of quarter collections.  I helped pen the dime’s [...]

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Token vs Loyalty Card: The Great Matchup

    Forget the Coin vs. Card debate. Laundromat pay has an even better matchup — Token vs. Loyalty Card. Let’s see how brass and plastic stack up against each other. Cashless operations [...]

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Laundromat Pay Goes Round and Round

  Laundromat pay’s mixed messaging sure can be confusing. Card companies pitched ditching coins, then said keep them. Mobile app innovators wanted everyone to forget hardware and think [...]

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