FAQ: Amusement

Imonex multi-coin acceptors are compatible with many manufactured amusement devices, including arcade and crane games and batting cages.

Imonex coin acceptors have fewer coin jams and coin-related service calls in the field than any other product in the market and are the hardest to cheat.

No.

Imonex custom designs and manufactures each product with your desired coin and/or token acceptance. The cost for dual coin and dual token vs dual coin capability is very modest and should be considered prior to purchase.

No. Unlike competitors’ electronic models, Imonex products are custom-designed at the factory for your desired coin and/or token acceptance. There is no programming or reprogramming.

Tokens have proven over time to:

• Deter theft
• Build customer loyalty
• Enhance profits with tokens “walking away”
• Promote brand identity

Imonex can supply models to accept up to two coins and two tokens of the same value.

Dollar coin and quarter is popular, as well as dollar coin plus dollar-valued token plus quarter.

Yes. If your Imonex acceptors are token-only, you can designate a value to each token. For example, a quarter-valued token and a $2-valued token. Similarly, with coin/token acceptors, you can a designate different value on the larger token provided it was designed to block or reject dollar coins. For example, accepting quarters and $2-valued tokens or, alternatively, quarters, quarter-valued tokens and $2-valued tokens.

Token diameters include:
.882-inch
.900-inch
.984-inch
1.012-inch
1.073-inch
1.125-inch

The US and Canadian quarter are both .950-inch in diameter. The .882, .900 and .984 are close in diameter to the quarter and a suitable quarter-value token.

The US dollar and Canadian dollar (Loonie) both measure 1.044 inches in diameter. The 1.012, 1.073 and 1.125 are close in diameter to the dollar and a suitable dollar-value token.

Note that the .984 token has historically been employed in the amusement industry. It is recommended to research your market as part of the token selection process.

Yes. Each US dollar series minted since the 1970s (the Susan B. Anthony, Sacagawea and Presidential) are the same diameter as the Canadian Loonie.

No.

No. Your Imonex acceptor can only be designed for up to two valued coins.

Many changer models are designed to dispense a variety of coin and token diameters. Others may require new hoppers or parts. In some instances, a new changer may be required to payout your desired coins or tokens.

Yes they do. High speed electric sorters can be employed after collection to separate coins and tokens quickly and easily for recirculation or bank depositing.

Imonex acceptors ordered with a factory-installed lockout (where compatible) will block insertion at the inlet if power to the machine is off.

Imonex products come with a one-year limited warranty beginning on the date of shipment from Imonex. The warranty does not include vandalism.

• All product returned to Imonex will require an Imonex issued RMA number PRIOR to being shipped. At this time, an Imonex associate may ask for an up to date credit card. This will be placed on file to cover repair and shipping costs.
• All products still under warranty will be processed as a no charge. *Please note there are some instances, such as vandalism, that cannot be covered by Imonex Warranty.
• All products no longer covered by warranty will incur a minimum half hour labor charge. This is standard for all repairs and cleaning.

While Imonex does not provide a temporary replacement, should an acceptor become damaged or vandalized, we suggest a backup unit in your parts inventory to use while repairs are performed.