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  America’s classic laundromat was truly ahead of its time. An automated storefront business run without customer supervision. Talk about idiot-proof. Washers didn’t even have a start [...]

  I get a real kick out of the YouTube videos where laundromat owners show off their collection day treasures. Nothing beats piles of coins and wads of bills to attract clicks. One viral [...]

  You don’t hear much about tokens. And for good reason: It’s the laundromat owner’s secret weapon. Shhh… that’s the sound of tokens quietly at work. No high-tech bells and whistles. No loud [...]

    Laundromat owners reacted to news of inflation hitting a 40-year high by raising vend prices. Washers were a no-brainer. The smallest machines got bumped a quarter and the biggest [...]

Happy anniversary to quarter-only pay!   It’s been 30 years since laundromat owners pulled out the last remaining dimes and ushered in a new era of quarter collections.  I helped pen the dime’s [...]

    Forget the Coin vs. Card debate. Laundromat pay has an even better matchup — Token vs. Loyalty Card. Let’s see how brass and plastic stack up against each other. Cashless operations [...]

  Laundromat pay’s mixed messaging sure can be confusing. Card companies pitched ditching coins, then said keep them. Mobile app innovators wanted everyone to forget hardware and think [...]

  Hold on to your wallets. A credit card-ready laundromat doesn’t have to break the bank. All it takes is a way for customers to do laundry with their card. It’s that simple. Store owners [...]

  Changers are caught in the middle of a tug of war at the laundromat. It’s there that you’ll find people pulling quarters while operators struggle to hang on to their precious [...]

  I once asked the wisest man in coin-op pay to predict when quarters would disappear from laundromats. His response: When the cheapest wash tops $5.  It sure looks like we’re in for quite a [...]